Privacy Policy
Last Updated: November 15, 2024
This Privacy Policy applies to the information we collect about you when you use:
Our native iOS applications;
Our websites (https://learnovelty.com/);
Throughout this Privacy Policy, we will refer to all of the above services collectively as "Services". By using our Services, you agree to the terms of this Privacy Policy.
We collect information only when necessary, such as to provide our Services, communicate with you, or improve our Services. We collect information in three ways:
We collect the following types of information based on how you interact with our Services:
Content Information: You may provide personal information through content you post, such as chatbot interactions. This includes information such as your opinions, location, and contact details.
Communications with Us: We also collect information when you respond to surveys, provide feedback, contact customer support, or communicate with us through email .
We automatically collect the following information when you use our Services:
Log Information: This includes details such as your IP address, device information, operating system, and access time. This helps us optimize our services and provide technical support.
Usage Information: We collect data about how you use our Services, such as pages viewed, features accessed, and interactions with customer support.
We use your personal information for the following purposes:
To Provide and Maintain Our Services: This includes account creation, processing payments, and customer support.
To Improve and Optimize Services: We analyze usage patterns and add new features to enhance the user experience.
To Communicate with You: We may send you communications about updates, offers, and promotions related to our Services.
To Ensure Security and Compliance: We use your information to monitor and prevent security threats, fraud, or unauthorized access.
For Research and Development: We analyze data to improve our Services, and may use anonymized data for business insights and reporting.
We do not sell your personal information. However, we may share your information in the following circumstances:
Subsidiaries, Employees, and Contractors: To provide services or process information on our behalf, we may share information with our subsidiaries, employees, or independent contractors.
Third-Party Vendors: This includes payment processors, customer support providers, and marketing partners who need access to your information to assist in the operation of our Services.
Legal and Regulatory Requirements: We may disclose your information in response to subpoenas, court orders, or other legal requests.
To Protect Rights and Safety: We may share information when necessary to protect the rights, property, or safety of LEARNOVELTY TECH SDN. BHD. ， third parties, or the public.
Business Transfers: In the event of a merger, sale of assets, or acquisition, your information may be transferred to the new entity.
Aggregated or De-Identified Information: We may share aggregated or anonymized data that cannot reasonably be used to identify you.
We retain your information for as long as necessary for the purposes outlined above or until you request its deletion, subject to legal requirements.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
You have the following rights regarding your personal information:
Limit Information Provided: You can choose not to provide optional information. However, some features may not be available without it.
Access and Correction: You can request access to the information we hold about you and correct any inaccuracies.
Withdraw Consent: If we process your information based on consent, you can withdraw that consent at any time.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. The revised policy will take effect immediately upon posting.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: leranoveltysdn@icloud.com
Address: 30A JALAN DEDAP 20 TAMAN JOHOR JAYA 81100 JOHOR BAHRU JOHOR MALAYSIA